Checklist for business readiness

Checklist for Business Readiness during COVID19

WOW, we certainly live in a time of information overload. I went through a phase where I found it increasingly difficult to decide what is relevant, what is a duplication of information or what is just ‘fluff’. As an analytical thinker in the industry, I am  constantly trying to find the final piece of the […]

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E-Learning to Help Your Revenue Recover from COVID-19

E-Learning to Help Your Revenue Recover from COVID-19

The new norm, post-COVID, recovery and strategy have become the topics of conversation and focus of not only the hospitality industry but many other industries throughout South Africa and the globe. In moments of ambiguity, it is puzzling on where to focus your resources and energy and how best to bring revenue management concepts into […]

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PwC releases new tourism and accomodation stats

PwC Releases New Tourism and Accommodation Stats

The tourism numbers are in and unfortunately they have not made for pleasant reading – for accommodation providers and the tourism industry as a whole. According to the PwC report, growth in foreign visitors to South Africa dropped to 1.7% last year, down from the 2.4% gain in 2017 and the 12.8% increase in 2016, […]

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Working with, instead of against Airbnb

Working with, instead of against Airbnb

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Airbnb is in the news again as government looks to apply regulations to the accommodation disruptor. And while traditional accommodation providers may see this as the first step in restricting the disruptor, the reality is that they are not going away. So how do traditional accommodation providers make it work? Airbnb, for their part, seldom […]

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The Real Impact of Highly Discounted Rates

During times of low demand, it is only natural to offer discounted rates to stimulate interest and incentivise customers to book your hotel – but what happens in distressed demand time when everyone is fighting for the same customer? When business becomes so cut throat that we undercut our competitors at all cost, we set […]

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